Frequently Asked Questions

The best way to contact us is to call +1 416 461 0920 or else we are always available on WhatsApp , add us with our phone number +1 416 461 0920 and by email too at

Generally the Check-in times in all the hotels in Saudi is around 4 pm and the Check-out time is 12 noon.

It entirely depends on what time you arrive at the hotel and how tired you are. The best time is around Midnight  this is when the crowd is less.

The Hotel Automatically charges for the first Night and its Non-Refundable and it’s called a “NO SHOW”¬† Although if you contact us in good time we can try and contact the Hotel and inform them the new date and time of your arrival so that the booking is still valid when you arrive to the hotel.

Women above the age of 45 can go to Umrah without a mehrum. (conditions apply) Please contact us for more details

Yes You Can, But there may be additional fees. Please contact Us for more details.

Yes they are allowed to go. Although its to the best of your judgment to take and perform Umrah with infants and small children.